What do I need to order?
What if I need to change my order?
What is the status of my order?
What kind of eyeglass and sunglass lenses do you have?
Can I place a bigger order for a class or birthday party?
When can I expect my order?
Can I purchase glasses with insurance?
Where do you ship?
Can I do a return?
Is there warranty on your frames?
How do I claim a warranty?
How do I know if a frame fits or will look good on me?
My child is 6 years old, which frame will fit them best?
Why can’t I see the translucent colours in my selection (they look like solid colours) but I see it in the virtual try-on tools?
Can you fill any prescription?
What do all these letters and words mean on my prescription?
What is the best way to clean my lenses?
Do you sell insurance?
Do you offer gift cards?
I have a press inquiry for MEsquad, who can I contact?
Are you hiring?